π Founder, Practical CX. Customer experience advisor, blogger, speaker, content moderator, and community-builder. Ph.D student. βοΈπ©βπ»π₯ππ
π Former EY, Qualtrics, U.S. Fed.
π Just published: Dictionary of U.S. Federal Government Customer Experience Terms, Phrases, and Acronyms: A Guide for Practitioners and Consultants. π
I work with government agencies, B2B, tech, and professional services brands.βοΈ Doctoral areas of interest: red tape, customer-focused organizational change, and leadership.
Certified Customer Experience Professional. Founding member of CXPA.
π» www.practical-CX.com
Invited by: Jared Orr
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Day | Followers | Gain | % Gain |
---|---|---|---|
March 02, 2024 | 851 | 0 | 0.0% |
March 20, 2023 | 851 | +10 | +1.2% |
October 14, 2022 | 841 | +5 | +0.6% |
August 08, 2022 | 836 | +2 | +0.3% |
July 02, 2022 | 834 | +1 | +0.2% |
May 26, 2022 | 833 | -4 | -0.5% |
April 18, 2022 | 837 | +5 | +0.7% |
March 10, 2022 | 832 | +14 | +1.8% |
January 12, 2022 | 818 | +5 | +0.7% |
December 06, 2021 | 813 | +10 | +1.3% |