Navid Khataei on Clubhouse
Updated: May 12, 2024
160
Followers
90
Following
Feb 2, 2021
Registered
@navid_khataei
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Bio
Customer Experience and Retention Specialist with 11 years of experience.
Working with startups and SMEs to:
- Improve customer experience by identifying pain points and bottlenecks
- Improve customer satisfaction and loyalty
- Improve retention
- Drive revenue growth from renewals and win backs
Using:
- Customer Journey Map
- Voice of Customer tools and surveys
- Systems and Frameworks
- Blue Ocean Strategy
- Qualitative and quantitative data analysis
- Industry and competitor analysis
✅ If you’re looking to take your customer experience and retention to the next level let’s have a chat
Invited by: Dávid Szécsei
Last 10 Records
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| Day | Followers | Gain | % Gain |
|---|---|---|---|
| May 12, 2024 | 160 | 0 | 0.0% |
| July 01, 2023 | 160 | 0 | 0.0% |
| October 07, 2022 | 160 | -1 | -0.7% |
| June 01, 2022 | 161 | -3 | -1.9% |
| April 24, 2022 | 164 | +1 | +0.7% |
| March 17, 2022 | 163 | +2 | +1.3% |
| November 03, 2021 | 161 | +4 | +2.6% |
| September 27, 2021 | 157 | +6 | +4.0% |
