Matthew Webb on Clubhouse

Bio

✈️ Data, Insights and Innovation at Travelport
• Startup Adviser
• Leading a travel shift towards intelligence and trust.

The customer experience is the next competitive battleground! For years this strapline has been the driving force behind many online retail (r)evolutions. But, whilst companies have perfected the art of frictionless shopping they have failed to incorporate a past element that made choosing to shop at the same store each day, week or month so easy, trust.

I am on a mission in retail, through the application of Machine Learning, Artificial Intelligence and Analytical Driven Insights to create a shift towards digital trust and sustainable growth and not a race to the bottom.

Working together, I am helping businesses innovate and identify new ways to inspire, excite and engage their customers through an end-to-end journey that is trusted. Moving them towards the goal of delivering a digital human experience.