Multilingual Global Customer Experience Consultant, Podcaster 🎧 and Speaker. 🇨🇭living in 🏴
🔥Helping you to optimise your customer service operation to
🔥delight your customer and
🔥move it from a cost centre to a profit centre
👑 Founder & CEO of Rutz Consulting, the global leader in operational excellence for multi lingual contact centres
🎤 Host of the Operational Excellence Show podcast where I regularly interview industry leaders and where I share best practices in operational excellence
🔗 Creator of the LEAP Framework
Leading People
Executing Process
Amplifying Profit
📍Stirling /Scotland & Nesslau / Switzerland
🎓 Business Administration & Travel and Tourism
What else is there to know about me..
👨👩👧👦 VIPs in my life : my husband and 3 children
Love playing🏌️♀️
Keen dancer💃
Hill Walker 🥾
Food Lover 🥗
Bowel cancer survivor 🏆
My Kolbe: 8-6-4-2
Invited by: Ola Adeyemi
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Day | Followers | Gain | % Gain |
---|---|---|---|
February 20, 2024 | 228 | +6 | +2.8% |
March 17, 2023 | 222 | -1 | -0.5% |
January 20, 2023 | 223 | +4 | +1.9% |
September 27, 2022 | 219 | -2 | -1.0% |
August 07, 2022 | 221 | +2 | +1.0% |
July 01, 2022 | 219 | +6 | +2.9% |
May 25, 2022 | 213 | +3 | +1.5% |
April 17, 2022 | 210 | +3 | +1.5% |
March 09, 2022 | 207 | +10 | +5.1% |
January 11, 2022 | 197 | +4 | +2.1% |