Helping brands craft delightful customer journeys by providing fractional Marketing & CMO services.
I’m also working with:
- Cannabis Travel Association International, Marketing Chair
- The Artsy Leaf, Advisor
- Enviro Goods
- St. Louis Cannabis Club
www.CustomerDelightProcess.com
Linkedin.com/in/LHand
🤓 My Expertise:
- Customer journey mapping
- Website UX & eCommerce strategy
- Personal brand & thought leadership
- Tech whisperer
- Creating membership engagement models
- Data insights & storytelling
- Experiential brand activations
- Brand & business development
- Marketing to patients & caregivers
What I’m proud of:
✈️ - Marketing Chair for the Cannabis Travel Association International
🤓- Leading and inspiring a digital advertising agency of 55+ creatives
- Woman in tech
💈- Judge & national committee member for the American Advertising Awards // American Advertising Federation (AAF)
👩🏻💼- Being the marketing executive for one of the largest healthcare provider membership organizations. Serving over 17k customers in a highly regulated market by building engaged communities with content, thought leadership and personal connection.
🏆- Recipient of 12 American Advertising Awards for creative client work
🏆- 20 Under 40 recipient
🏆- Iowa Women of Innovation & Leadership finalist
What’s shaped me:
💔- Losing my brother to opioid abuse & my dad (my hero) to brain cancer. This lead me to directing all my energy and expertise to the cannabis industry to help others have a better outcome.
💪- Taking the leap from being a marketing executive at a large & thriving corporation to take a year off to un become. To reset and “be” versus “do”
🍃- Falling in love with cannabis as a healing plant and starting my own business to help those in the cannabis industry to delight their customers through brand experience. C21H30O2
📍Iowa based
Let’s figure out how to collaborate - https://calendly.com/lauraloohand/30min
Invited by: Alexis Olive
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Day | Followers | Gain | % Gain |
---|---|---|---|
February 18, 2024 | 989 | +27 | +2.9% |
March 15, 2023 | 962 | +4 | +0.5% |
January 19, 2023 | 958 | +17 | +1.9% |
September 27, 2022 | 941 | +3 | +0.4% |
August 07, 2022 | 938 | +6 | +0.7% |
July 01, 2022 | 932 | +5 | +0.6% |
May 25, 2022 | 927 | -2 | -0.3% |
April 17, 2022 | 929 | +20 | +2.3% |
March 09, 2022 | 909 | +21 | +2.4% |
January 11, 2022 | 888 | +21 | +2.5% |