Kate Maple on Clubhouse

Bio

After many years of working in Travel for a wholesaler responsible for Hotel Purchasing across Europe, I am now a Director of Reviews4you - a business that manages the review responding process on behalf of hotels.

Studies show that :

90% of consumers use online reviews to determine whether to make a purchase or not

80% of travellers believe that hotels that respond to reviews care more about their guests

65% of all travellers are more likely to book a hotel that responds to reviews

85% of users say a good management response to a poor review improves their impression of a property

According to Cornell University, if a property increases their review score by 1 point, it can increase its price by 12% on average

We take away the pain of responding to reviews, giving you quality, consistency and in turn increased revenue.

Thanks, Kate

email : [email protected]