Julianna Grichak on Clubhouse

Bio

🧠SERVICE DESIGN MANAGER
Education programs manager
Business consultant

🙌10 years EXPERIENCE

💯Can help u to design service, business model or education course/LMS.
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OR Can train u how to make it by yourself.✊

🦾CLIENTS: RZD, Ernst & Young, Imperial Tobacco, Samsung, Sberbank, Home Credit Bank, VTB, MTS, Beeline, Megaphon, Ashan, Novikov School, Skolkovo Business School

💋IT’S ME:
- Service Designer, CX/UX researcher

- T&D manager (Instructional Designer, facilitator, coach (ICF)

- University tutor (RANEPA, HSB) and Business school Coach (Skolkovo Business School, Novikov School)

- Business Trainer of human-centric methods (from developing to arranging and conducting)

👀 MAIN THEMES - Business Design Thinking, Service Design, Creative Leadership, Business Design, T&D, Instructional Design

> 9 000 students and managers trained
> 19 000 hours of training sessions
> 1 000 hours of UX/UI group workshops and sessions
> 200 hours of individual coach sessions for business

- Created hundreds of end-to-end processes of a customer feedback cycle
- Team Lead groups of 3 to 150 ppl.
- Hold on-line courses about “Design Thinking for business and Life“ and “Design Thinking for Education“

Feel free to ask me 🖤