I have over 20 years helping companies improve their customer relationships have taught me that successful brands are able to differentiate through the process of Customer Experience Transformation (CX Transformation). Business leaders who use this approach have been consistently successful in acquiring deeper customer knowledge, which they use to re-prioritize their decision-making and actions to better align with the wants, needs, and desires of their customers.
I just released my first book, UNBREAKABLE, in which I pull back the curtain on brands that seem to effortlessly build and maintain strong relationships with customers, and lays out a path for any company to do the same.
Invited by: Seth Weiss
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Day | Followers | Gain | % Gain |
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August 12, 2023 | 42 | 0 | 0.0% |
May 05, 2022 | 42 | +1 | +2.5% |
October 07, 2021 | 41 | +1 | +2.5% |
August 25, 2021 | 40 | +10 | +33.4% |