📍SF Bay Area, Looking for Remote or Hybrid CSM, CX, Senior Support or Support Lead roles
LinkedIn: LinkedIn.com/in/yshuang
Calendly: calendly.com/ysh13/coffeezoom
Notion portfolio: tinyurl.com/aboutsakura
Total 7 years of varied experience in technology (at Google, Facebook, Apple, and several start-ups)
3 years in retail sales and operations
4 years in software product support
2 years at a financial institution
Comms Specialist and Curator of @harvarfgha on IG
Pain Points in organizations and society I want to focus on addressing:
Communication
Accessibility
Democratizing Knowledge
Building Meaningful Connections and Communities
Top industries of interest: Fintech, Communitytech, Productivitytech, Creatortech, Climatetech
First Gen Low Income Immigrant
Harvard, '14, Sociology
Highly recommend my fellow FGLI friend from college Gorick Ng's new book The Unspoken Rules: Secrets to Starting Your Career Off Right to better navigate your work and career - gorick.com, check out his Reddit AMA and Tiktok as well!
DM me for:
Virtual or local coffee chats
Pro-bono work / consulting
Finding jobs in tech
TVC's in Big Tech
Supporting First Gen Low Income students and professionals
CX including Support and Customer Success, Product Management, and first gen communities and resources
Invited by: Stephen Li
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Day | Followers | Gain | % Gain |
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September 05, 2023 | 81 | 0 | 0.0% |
January 17, 2023 | 81 | +1 | +1.3% |
July 01, 2022 | 80 | -2 | -2.5% |
April 16, 2022 | 82 | +2 | +2.5% |
March 08, 2022 | 80 | +3 | +3.9% |
December 04, 2021 | 77 | -1 | -1.3% |
October 26, 2021 | 78 | -1 | -1.3% |
September 20, 2021 | 79 | +29 | +58.0% |