Oliver Catt on Clubhouse

Bio

What keeps you up at night?
If the answer contains revenue, sales, leadership, culture then I can help.

Having operated across multiple global sites and working with companies such as Sandals & Beaches resorts, Unique Vacations LTD, XLN, LOCOG, TalkTalk, Sky, Unilever and many more, I have a wide range of skills and materials which will help you and your teams build a stronger foundation in which you can break new records and be a part of the change (without all the usual boring PowerPoints).

I’ve worked my way from agent to Operational lead and beyond so this isn’t your usual standing in front of a room and talking. I use my experience, both good and bad to speak directly to your teams with a focus on the long term.

Some of my big wins include:

📈 Increasing sales in one business by over 250% through training needs analysis, coaching, mentoring and additional training

👋 Creating a bespoke, extensive skills program for every department and location to enable cross skilling and protect the business from staff churn resulting in an overall attrition reduction of 33% and internal department transfers increase of 12%

😀 Decreasing recruitment costs by more than 25% by introducing intensive senior leadership training to equip leaders with the necessary skills to train, coach and support their teams increasing internal promotions, tenure and employee satisfaction

💰 Reduction in compensation and goodwill gestures needing to be offered by more than 17% by hosting calibrations between departments and encouraging information sharing for trends to be established and remedial action implemented

Want to see how we can work together to get similar results? Get in touch and let’s get the ball rolling.

Phone: +1 473-456-2223
Email: [email protected]
Website: www.thecattalyst.com