🙍🏻♂️ Founder: Bain's Customer Practice
®️ Net Promoter System (𝗡𝗣𝗦) co-creator
😀 Customer experience fanatic
𝗔𝗯𝗼𝘂𝘁 𝗺𝗲
📙Co-author, 𝙏𝙝𝙚 𝙐𝙡𝙩𝙞𝙢𝙖𝙩𝙚 𝙌𝙪𝙚𝙨𝙩𝙞𝙤𝙣 2.0
📝"Are You Undervaluing Your Customers?"
𝘏𝘢𝘳𝘷𝘢𝘳𝘥 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘙𝘦𝘷𝘪𝘦𝘸 Jan-Feb 2020
🎙 The Net Promoter System Podcast
𝗠𝘆 𝗺𝗶𝘀𝘀𝗶𝗼𝗻
📈Make 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙑𝙖𝙡𝙪𝙚 the most important
measure of business success and
corporate value.
🤝Give leaders the skills and tools they need to
create truly 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧-𝙘𝙚𝙣𝙩𝙧𝙞𝙘 organizations.
👩💼Provide employees the opportunity to
𝙚𝙣𝙧𝙞𝙘𝙝 𝙩𝙝𝙚 𝙡𝙞𝙫𝙚𝙨 of their customers and
colleagues.
𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹
⛷Skiing => pure joy and elation
🏃🏻♂️Marathons => seven (next up: Tokyo '22)
📸 Photography => meditation
🖼 Modern art => learning
🇪🇸 ¿Quieres hablar?
📍🏠BOS 📍🏠SF 📍🏢NYC
📭https://robmarkey.com
Invited by: Tsugumi Maki (she/her)
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Day | Followers | Gain | % Gain |
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March 20, 2024 | 714 | -6 | -0.9% |
June 15, 2023 | 720 | +6 | +0.9% |
August 12, 2022 | 714 | -1 | -0.2% |
July 06, 2022 | 715 | +1 | +0.2% |
May 30, 2022 | 714 | -5 | -0.7% |
April 22, 2022 | 719 | +2 | +0.3% |
January 16, 2022 | 717 | -1 | -0.2% |
December 09, 2021 | 718 | +5 | +0.8% |
October 31, 2021 | 713 | +4 | +0.6% |
September 25, 2021 | 709 | +9 | +1.3% |