Natalie Calvert on Clubhouse

Bio

I help CX leaders who want to successfully take Employee Experience and Performance Results to the next level.

During my 25+year career I have successfully consulted, trained and coached with over 100 major corporate (household names) customer organisations and their leaders from director to the frontline.

I am told that I also deliver awesome live and virtual trainings, webinars and keynote presentations that inspire, motivate and provide outstanding insight.

I have walked the talk and I have led my own teams and my clients. In-house, outsourced and with remote hybrid working teams

My expertise lies in supporting leaders to achieve CX improvements across finance, manufacturing, utilities, IT, transport and retail sectors.

Both B2B and B2C.

But ultimately Human to Human.

From the UK to USA, from Europe to the Asia and the Middle East. I have followed the sun developing strategy and implementing change with leaders and their teams to achieve more for customers.

Service, sales, complaints, help desk and account management- omnichannel, in the contact centre, in the store, on transport and in the field.

Trusted to always help CX Leaders deliver significant measurable and sustainable business improvements.

I only work with passion, purpose and pace.

And I promise to make a real difference to my client organisations.

I love to spend my time with my wonderful husband and two terrific girls.

Family first, always.

4.30am

Natalie x


Please do get in touch [email protected]