Siddharth Sagar on Clubhouse

Bio

Career Objective:

To secure a position in the corporate sector, where I can apply my creative skills and be part of a team that helps the organization in achieving success.


Goal:

Would like to see myself in a Respectable position over a period of time with
the experience I gain and expertise I developed in my professional career.


Educational Qualification:

Graduation from OSMANIA UNIVERSITY with a specialization of Commerce.

Intermediate from Pragati Mahavidyalaya in

SSC from Wisdom High School in 2009


Professional Qualification:

Completed IATA coaching
Trained in Amadeus.
Diploma in Travel & tourism.


Technical Skills:

Technical : Hardware and Networking Skills.
Operating System : Dos, Windows
Packages : MS-Office, MS-Excel.

Working Experience:


Worked as customer relation officer for M/s.Hinduja TMT Ltd. (Airtel customer care) From Oct 2015to 2016Sep.

Achievements

Worked with M/S GEO-CHEM LABORATORIES PVT. LTD.
(International Independent inspection & Testing Company-www.geochemgroup.com) as
Operations Incharge Operation, Administration & Auditing for Andhrapradesh, Tamilnadu & Karnataka state from September -2013to August 2014.
Collateral warehousing services provided on behalf of HDFC Bank, AXIS Bank, Indusind bank, Kotak Mahindra, IDBI Bank etc. on Agri products.

Worked With MEDI ASSIST INDIA TPA PVT LTD as a Team Leader (CRM)
From August 2014 To November 2016.
Attending Helpdesks and Getting Claims.
Processing Claims from receiving to final check.
Handling Calls and Maintaining TAT.
Meeting with clients at regular intervals
Preparation of MIS
Attending the customer escalation calls, solving grievances, explaining the
requirements and procedures for Cashless and reimbursement Process.
Training all the staff about the business of Third Party Administration, the
Concepts of General Insurance, educating and guiding the CRM. Conducting
weekly sessions and monitoring the CRM Activity.
Providing daily, weekly and monthly reports to the management and investigating
the insurance and company recommended