B2B Customer Experience Advocate 👍 Web Analytics Junkie 🧠 Cross-functional Team Leader 🚀 Corporate Marketing Director 📱 Lead Generation Programs 🌲Neighborhood Jogger🏅Star Trek Nerd 🖖 Father of Five
In three separate roles at IHS Markit (INFO, $4.3Bn), I spent thousands of hours working directly with customers, advocating for customer needs, and building lasting customer relationships.
While building a Content Marketing program and Lead Generation funnel, I fell in love with web analytics. Recently, I directed a corporate CX Program and helped to improve NPS in business lines that acted on the customer feedback data that my team collected.
Invited by: Pam Green
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Day | Followers | Gain | % Gain |
---|---|---|---|
February 25, 2024 | 98 | +4 | +4.3% |
March 20, 2023 | 94 | 0 | 0.0% |
January 25, 2023 | 94 | +2 | +2.2% |
July 02, 2022 | 92 | +1 | +1.1% |
May 26, 2022 | 91 | +1 | +1.2% |
March 10, 2022 | 90 | -1 | -1.1% |
September 21, 2021 | 91 | +3 | +3.5% |