Michael Vermillion on Clubhouse
Bio
Making your next customer experience better
Chicago Booth Alumni of Los Angeles (co-president, ‘90)
@J.D. Power - CX benchmarking covering Travel, Hospitality, Senior Living, Customer Service, Technical Support, NPS
Research interests:
- Work-at-Home (organizational challenges)
- Digital Personalization
- CX technology adoption and tuning
- Practical applications of AI for CX
- How to communicate with seniors
- CX-centered strategy and change management
Former:
- M&A consultant
- Dun & Bradstreet (Product, Planning, Treasury)
- Stern Stewart (EVA strategy)
- Procter & Gamble (Finance, Global Strategy)
- U.S. Navy (nuclear engineer)
Interests:
- Angel investing through Jason’s syndicate
- Football (Midshipmen, Buckeyes, Browns)
- Wine, Restaurants, Theatre
- Los Angeles
- Economic literacy
Invited by: Richard Kang
Last 10 Records
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| Day | Followers | Gain | % Gain |
|---|---|---|---|
| January 06, 2024 | 77 | -1 | -1.3% |
| November 21, 2022 | 78 | +2 | +2.7% |
| September 11, 2022 | 76 | -1 | -1.3% |
| July 30, 2022 | 77 | +1 | +1.4% |
| June 23, 2022 | 76 | -2 | -2.6% |
| February 10, 2022 | 78 | +2 | +2.7% |
| January 03, 2022 | 76 | +1 | +1.4% |
