André M.G. on Clubhouse

Bio

Customer Insights | CX | Trainer | Ex-Uber

🧑‍🚀🚀 Mission → Leverage support networks and business data insights to improve CX. Transform your business with game-changing insights.

Do you think you know your customers? Think again. 💭💬

Do you know most people say that companies fall short when it comes to meeting their expectations? 😤

Do you know that 32% would stop doing business with a brand after one bad experience? 😡

I help organizations better understand customer needs and expectations, that leads to improved customer experience strategies and increase customer loyalty and retention.

💬 Ask me how I source and lead the end to end research/analysis on insights.

📚 Bachelor in Political Science and International Relations.

👨‍🏫 Certified Trainer and Mentor.