Customer Experience (CX) Leader in Health Insurance focused on improving the healthcare provider experience.
👂I have expertise deploying Voice of Customer (VOC) programs that translate customer data into actionable insights using a variety of compelling storytelling techniques that inform business decision making.
My Passions:
♟CX Strategy
📏 CX Measurement
📈 Data/Text Analytics
📱 Qualtrics Expert
📍Journey Mapping
🗣 Storytelling
🏠 Austin TX
Connect with me on LinkedIn: http://linkedin.com/in/bucklicx
Invited by: Annette Franz
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Day | Followers | Gain | % Gain |
---|---|---|---|
August 15, 2023 | 41 | +1 | +2.5% |
January 21, 2022 | 40 | +1 | +2.6% |
August 09, 2021 | 39 | +1 | +2.7% |